3×5 cards

The right words, at the moment you need them.

Pocket-sized cheatsheets for the human parts of this work. Open one on a second screen before a call, or skim it before you hit send.

During the call

Be curious. Be kind. Be giving.On a second screen while you talk — curiosity over pitching.

Reconnecting after a gap

Don’t apologize for the gap. Just show up.Before messaging someone you haven’t talked to in a while.